Home / Safeguarding

Safety & confidentiality

Safeguarding and urgent support

If help is needed now

If you or somebody else is in immediate danger, call 999 or go to A&E.

For urgent mental health support in England, call NHS 111 and select the mental health option. You can also contact Samaritans free on 116 123.

Guy Payne Counselling is not an emergency or crisis service, and messages may not be read immediately.

Confidentiality and its limits

Therapy is confidential, within limits agreed at the outset. Information may need to be shared where there is a serious risk of harm, a safeguarding concern, or a legal requirement to disclose. Wherever possible, this will be discussed with you first.

Children and young people

Work with children and young people requires careful attention to their wishes, capacity to consent, parental responsibility, best interests and the law. How information will be shared with parents, carers and referring professionals should be agreed before work begins.

Professional standards

Guy is a Registered Member MBACP (Accredited) and works within the BACP Ethical Framework. Concerns about the work should be raised with Guy in the first instance. Information about BACP’s professional conduct process is available from BACP.

Before publication: Guy should check this page against his current safeguarding policy, local safeguarding contacts and complaints procedure.